How do I request guidance?
Is it possible to track the progress of my guidance request?
Our team always adheres to the timelines agreed upon for your research guidance request, ensuring punctuality. You can still reach out to your manager or assigned expert at any time for updates on the research guidance progress. We facilitate direct communication and keep you informed about the status of your request.
How can I add more information to my request?
You will have the opportunity to connect with your Project Manager and provide as much information as possible when placing a research guidance request. The more details we have, the better we can guide you in achieving high-quality research materials. You remain in control of the research guidance project's progress, and if you wish to refine or expand on any aspect of the research provided, feel free to request adjustments. We do not charge for changes made within the original instructions for the research guidance and will ensure all your requests are addressed.
Do you offer revisions to the guidance provided?
We aim to ensure that the research support we provide fully meets your needs. It’s natural to request adjustments, and upon completion of the guidance phase, you will have 14-30 days to request free unlimited revisions on the research content we provided. Our expert will carefully review the final version and implement any necessary updates based on your instructions regarding the research material.
How can I secure my payment?
Protecting your data is our top priority. We use industry-standard measures to keep your files secure and safeguarded from unauthorized access. All uploads are made through a secure SSL connection and handled with strict confidentiality. Additionally, we partner with trusted payment systems to ensure secure transactions for your requests.
